I Am in Peace

A Brand by Bazzoka Creative GmbH
Stelzhamerstrasse 5a
5020 Salzburg, Austria
Telephone: +43 (0) 664 400 8080
E-mail: hello@iaminpeace.com
Website: www.iaminpeace.com

UID number: ATU69595627
Business directory: FN 433987T
Jurisdiction: Salzburg Regional Court
  

Terms and conditions

Table of contents

1. Scope
2. Conclusion of the contract
3. Right of withdrawal
4. Prices and terms of payment
5. Delivery and shipping conditions
6. Retention of title
7. Liability for defects (warranty)
8. Applicable law
9. Place of jurisdiction
10. Alternative dispute resolution

1) scope

These general terms and conditions (hereinafter "AGB") of Bazzoka Creative GmbH (hereinafter "seller"), apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "customer") with the seller with regard to the one from the seller in his online -Shop were completed by the "I am In Peace" brand. This contradicts the relationship between the customer's own conditions, unless something else has been agreed.

Consumers within the meaning of this terms and conditions is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity.

Entrepreneurs within the meaning of these terms and conditions are a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is concluded.

2) Contract conclusion

The product descriptions contained in the online shop of the seller do not represent a binding offers on the part of the seller, but serve to submit a binding offer by the customer.

It is only the customer's order completion.

An order is only possible if all online order form integrated in the online shop are filled out with * designated mandatory fields.

If information is missing or if we cannot meet the order for other reasons, the customer receives an error message. Before the order is finalized, the customer will be given the opportunity to correct his order. The customer receives supporting detailed information directly in the course of the ordering process. As soon as the ordering process has been completed, the customer will be completed by an info window "Your order has been completed and has been successfully sent to us."

A contract is only concluded after acceptance by the seller.
The seller can accept the customer's offer within 10 days. If the order has received the order, the customer will be informed of the receipt of his order about the email address announced by him. This communication does not yet constitute an assumption of the customer's offer. The seller expresses an assumption,

• by sending the customer a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation is decisive in the customer, or
• by providing the customer to the customer, with the access of the goods to the customer, or

The contract is concluded at the time when one of the aforementioned alternatives occurs first. The deadline for accepting the offer begins to run on the day after the customer is sent and ends with the end of the tenth day, which follows the dispatch of the offer.

If the seller does not accept the customer's offer within the aforementioned period, this applies as a rejection of the offer with the result that the customer is no longer tied to his declaration of intent.

When selecting a payment method offered by PayPal, the payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), under the validity of the PayPal terms of use https://www.paypal.com/de/webapps/mpp/ua/useragreement-full Or-if the customer does not have a PayPal account-with the validity of the conditions for payments without a PayPal account, https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer pays by means of a payment method offered by PayPal in the online order process, the seller already explains the acceptance of the customer's offer at the time when the customer clicks on the button that completes the ordering process.

When submitting an offer via the seller's online order form, the contract text is saved by the seller after the conclusion of the contract and sent the customer in text form (e.g. email, fax or letter) after sending his order. The seller's access to the contract is not accessible.

Before placing the order using the seller's online order form, the customer can recognize possible input errors by carefully reading the information shown on the screen. An effective technical means of better detection of input errors can be the enlargement function of the browser, with the help of which the display is enlarged on the screen. The customer can correct its entries as part of the electronic ordering process via the usual keyboard and mouse functions until he clicks on the button, which completes the ordering process.

Order processing and contacting usually take place by email and automated order processing. The customer must ensure that the e-mail address provided for order processing is correct so that the emails sent by the seller can be received at this address. In particular, when using spam filters, the customer must ensure that all third parties sent by the seller or the third party sent with the order processing can be sent.

3) Right of withdrawal

Consumers are generally entitled to a right of withdrawal.

More information on the right of cancellation arises from the cancellation policy of the seller.

4) Prices and terms of payment

Unless otherwise arisen from the seller's product description, the prices given are total prices that contain the statutory sales tax. If necessary, additional delivery and shipping costs are specified separately in the respective product description.

The payment options are/will be communicated to the customer in the seller's online shop.

If a payment method offered via the payment service "PayPal", payment processing is carried out via PayPal, whereby PayPal can also use the third payment service provider's services. If the seller also offers payment methods via PayPal, in which he is in advance against the customer (e.g. invoice purchase or payment in installments), he refrains from payment claims to PayPal or the payment service provider specified by PayPal and the customer. Before accepting the seller's assignment declaration, PayPal and the payment service provider commissioned by PayPal, using the transmitted customer data, conducts a credit check. The seller reserves the right to refuse the selected payment method in the event of a negative test result. If the selected payment method is approved, the customer must pay the invoice amount within the agreed payment period or in the agreed payment intervals. In this case, he can only provide PayPal or the payment service provider commissioned by PayPal with guilt. However, the seller also remains responsible for general customer inquiries in the event of a deduction of claims. B. for goods, delivery time, shipping, returns, complaints, declarations of cancellation and provisions or credits.

When selecting a payment method offered by the "Shopify Payments" payment service, the payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe").

The individual payment methods offered via Shopify Payments are informed of the customer in the seller's online shop. To handle payments, Stripe can use other payment services, for which special payment terms may apply, which the customer may be referred to separately. Further information on "Shopify Payments" is on the Internet at https://www.shopify.com/legal/terms-payments-de available. 

5) Delivery and shipping conditions

5.1 If the seller offers the shipping of the goods, the delivery takes place within the delivery area specified by the seller to the delivery address provided by the customer, unless otherwise agreed.
When processing the transaction, the delivery address specified in the order processing of the seller is decisive.

If the delivery of the goods fails for reasons for which the customer is responsible, the customer bears the appropriate costs for the seller. This does not apply in view of the costs for the return if the customer effectively exercises his right of withdrawal.
For the return costs, the regulation made in the cancellation policy of the seller applies if the recovery right is effective.

If the customer acts as an entrepreneur, the risk of random doom and the random deterioration of the sold goods passes to the customer as soon as the seller has delivered the matter to the freight forwarder, the carrier or the person or institution otherwise designed to carry out the dispatch. If the customer acts as a consumer, the risk of random doom and the random deterioration of the sold goods is generally only transferred to the customer or a person entitled to receive the goods. In deviation from this, the risk of random doom and the random deterioration of the sold goods is already transferred to the customer for consumers as soon as the seller has delivered the matter to the freight forwarder, the carrier or the person or the institution that is otherwise intended to carry out the dispatch, if the Customer the freight leader, the carrier or the person or institution otherwise intended to carry out the dispatch with the execution and the seller has not previously named the customer this person or institution.

5.4 The seller reserves the right to withdraw from the contract in the event of no correct or non -proper self -delivery. This only applies in the event that the non -delivery is not to be represented by the seller and that he has completed a specific cover business with the supplier with the care required. The seller will make all reasonable efforts to obtain the goods. In the event of non -availability or the only partial availability of the goods, the customer will be informed immediately and the consideration will be reimbursed immediately.

5.5 Pick -up is not possible for logistical reasons.

6) Reference to retention of title

If the seller arrives in advance, he reserves the property of the delivered goods until the purchase price owed is fully paid. 

7) Declaration of default (warranty)

The legal warranty regulations apply.

If delivered items have obvious material or manufacturing errors, which also includes transport damage, the complaint of this error please must be presented immediately to us or the employee of the delivery service who supplies the items.
For all defects in the purchased item during the statutory warranty period of two years from delivery, the legal claims for subsequent performance, defect disposal/new delivery and - if the legal requirements are met - the further claims on the reduction or resignation, including compensation, including compensation, apply, including compensation, including compensation Replacement of the damage instead of fulfillment and the replacement of your unsuccessful expenses.

Damage is excluded from the guarantee that are due to natural wear, improper use and lack of or incorrect care.

It should be noted that the illustrations on our website is exemplary and the delivered items can differ slightly in color and execution.

Manufacturer's guarantee

Basically, we do not offer a manufacturer's guarantee.

8) Applicable law

For all legal relationships between the parties, the law of the Republic of Austria applies to the exclusion of the laws on the international purchase of mobile goods. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has its habitual residence is withdrawn.

9) jurisdiction

For all disputes arising from or in connection with this contract, our place of jurisdiction applies, provided that the buyer as a merchant within the meaning of the Commercial Code, is a legal person under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or your place of residence or habitual stay at the time of the lawsuit is not known.

10) Alternative dispute resolution

The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr

This platform serves as a contact point for extrajudicial resolution of disputes from online purchase or service contracts in which a consumer is involved.

The seller is neither obliged nor ready to participate in a dispute settlement procedure in front of a consumer arbitration board.

Responsible for the correctness of content and sources for the images and graphics used: 

Design & Development

Bazzoka Creative GmbH
Stelzhamerstrasse 5a 
5020 Salzburg, Austria
www.bazzoka-ecreative.com